Refund Policy

Updated August 30, 2026

Our return program covers defective as well as non-defective products and permits exchanges. Contact us within 30 days following receipt.

Condition and reasons

When the reason is preference or selection rather than a defect, merchandise must be new, unused, and preserved in original condition together with its packaging, tags, and accessories. Broken, faulty, mis-shipped, incomplete, or materially misdescribed products can also be reported.

Authorization and return by mail

Before a mail return, submit the order number, purchase email, and reason. We can ask for photos or a short video showing the merchandise and wrapping when damage, a defect, a wrong shipment, or missing pieces are involved. Never mail without authorization. A complimentary label is included in the parcel, with no restocking fee.

A requested exchange can proceed only when inventory permits. An approved refund is processed back to its original payment method within 10 days; settlement timing can vary by provider.

Email: xtylishboy1124@gmail.com

Mailing address: 399 NW 4th St, Oklahoma City, OK, 73102, United States

Phone: (918) 895-8891